Shipping Policy

Free Shipping. No Minimum. *Restrictions apply
We offer FREE shipping (within the continental U.S) on most products! We ship all our products via Standard Shipping so, you'll receive your order within 3-5 Business days. Upgrade your shipping speed for an additional fee and get your goods sooner! Add Rush Processing during check-out to receive your order EVEN faster!

For a guaranteed delivery date, please upgrade to one of the following services: UPS Next Day Air Early AM, UPS Next Day Air, UPS Next Day Air Saver, or UPS 2nd Day Air AM

*If your order contains a restricted or hazmat item(s) (Example: butane), it will ship via Ground (total 5-10 days delivery time). Unfortunately we are unable to ship Hazmat items outside the continental U.S including Alaska, Hawaii, and Puerto Rico. 
Delivery times are based on orders placed between Monday-Friday.

Business Days & Holidays
All orders ship Monday - Friday, excluding federal holidays within the United States. 

Packages do not ship from our warehouse on the following holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas

Multiple Shipments
Multiple shipments are only available for U.S. orders. To better service our customers, we use merchandise inventory from all our warehouses. You will receive multiple shipments when your order is being fulfilled by multiple warehouse locations. Multiple shipments are not available on orders placed in Canada or internationally. You will receive notification via email when your order is being split into multiple shipments. There is no additional shipping fee when your order is split into multiple shipments.

Tracking Orders
When your order is ready to be shipped, you will receive a shipment confirmation e-mail you provided at check-out. The majority of our orders are shipped within 1 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail.

Fast Shipping

Express shipping is available. Most items ship same day if ordered before 12PM Pacific / 3PM Eastern.


Customer Service

Monday to Friday: 8am-5pm (PST)
Saturday: 9am-3pm (PST)


Flash Sale Text Alerts

Want to get notified when we have a flash sale? Text HOTSHOT to 323-487-7646 to get text alerts with Coupon Codes or special subscribers only sales. This is a FREE service.

Standard text rates apply from your carrier.

Cancel anytime.